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AI for Supply chain

See the dependencyAct before the disruption spreads

Connect purchase orders, inventory records, shipment updates, and customer commitmentsReconstruct the dependencies across your supply chain and coordinate the response when plans changeConnect orders, inventory, and shipment updatesSee what a disruption affects and coordinate the response

Find your first AI opportunitySee the workflow

Start with your operationNo defined AI use case needed

High angle view of warehouse coworkers coordinating inventory.
Supply chainThe work behind the workflow

The work

Connect purchase orders, inventory records, shipment updates, and customer commitmentsReconstruct the dependencies across your supply chain and coordinate the response when plans change

The evidence

  • Supplier email
  • Inbound shipment
  • Customer order

The first measure

Exception resolution time

01Reconstruct

Connect the update to everything it affects

Tie supplier and carrier updates to inventory, open orders, and the teams responsible for the responseKeep the original evidence attached to the caseConnect supplier and carrier updates to inventory, open orders, and the teams responsible

Records from several systems converge into one reconstructed case

The operational footprint

Case intelligence

Supply Exception

SUP-0724

Reconstructed
Owner
Supply chain planning
Current blocker
Inbound delivery date changed
Next step
Prepare an impact review
  1. Record
  2. Update
  3. Current state

Evidence 03

Current blocker

Inbound delivery date changedThe next step is assigned to supply chain planning

02Find the friction

Find the coordination gap

Trace how changes move between planning, purchasing, and customer operationsFind the repeated waits that make a disruption harder to resolveFind the repeated waits between planning, purchasing, and customer operations

Process mining · 628 supply exceptions · last 90 days

Stage

Stuck

Exception

565 of 628 supply exceptions reached this step

To get here
3.4d · usually 0.9d
Slowest tenth
9d+
Hit an issue here
31%
Went back here
97 times

Waiting for

supplier 78%us 22%

Where they go next

  • ↺ Dispatched27%
  • Received73%

03Deliver

Give the response a shared starting point

Agents can collect revised dates, assemble affected orders, and prepare updates for reviewYour planners approve allocation and commitment changesAgents collect revised dates, identify affected orders, and prepare updatesYour planners approve allocation and commitment changes

The same context, evidence and controls, from discovery into execution

AI delivery workspace

Customer-specific solution

Prepare an impact review

Case contextAgent skillsAction rules
Operational object
Supply Exception
Actions
Collect evidence, check requirements, route review
Boundary
Sensitive decisions follow your approval rules
Success measure
Exception resolution time

A defined workflow built on your operational model

Examples from live deployments

Where it shows up

Six places this work pays back first, each measured in productionYour own numbers come from the map of your operation

  • Supplier invoices & AP

    Supplier and freight invoices matched to orders and receipts before payment

    Invoice lines auto-verified
    ~95%
    Duplicate payments
    down98%

  • Order dependencies

    Every customer commitment tied to the supply it depends on

    Time back per person
    up~6 hrs/wk

  • Supplier exceptions

    Late confirmations and shortages routed to an owner as they happen

    Exception to owner
    DaystoMinutes
    Resolved without escalation
    85%

  • Inbound deliveries

    Inbound loads tracked door to door, with alerts before a line or store waits

    Late deliveries
    down27%

  • Collections & AR

    Past-due accounts chased and disputed invoices surfaced early

    Overdue payments
    down25%

  • Leadership

    Every site, supplier and region; the cause, not the symptom

    Live exposure total
    Per site

Value you can account for

See the opportunityMeasure the improvement

Agree what matters before deliveryThen connect the change in the operation to the evidence behind the resultSet the baselineMeasure the changeVerify the value

Example measure

Exception resolution time

Defined together, before deployment

The measurement agreementEvidence first
  1. 01

    Establish the baseline

    Count the work before the solution is deployed

    Cases, effort and waiting time

  2. 02

    Observe the change

    Compare equivalent cases over an agreed period

    Volume, mix and adoption

  3. 03

    Validate the benefit

    Separate time freed from savings actually realized

    Confirmed operational outcomes

  4. 04

    Account for the cost

    Include delivery and ongoing operating costs

    Net value, with assumptions

Validated benefit−Total cost=Net value

The foundation

Your first improvement is a starting point

Each deployment builds on the same operational modelExtend into adjacent workflows as priorities, evidence and readiness allow

Explore the five connected layers

Your next improvement

Where does one late update become many problems?

Let’s explore how supply updates, inventory decisions and customer commitments move across your operationLet’s explore the coordination behind supply, inventory and delivery

Find your first AI opportunity

No systems need to be connected for the first conversation