ServiceNow-Grade Control for Client Teams.
Turn client emails into billable, trackable cases. Give your managers visibility.
Client Requests Vanish in Personal Inboxes
- Emails buried in individual inboxes
- Managers blind to project health
- Billable work goes undocumented
Every Request Becomes a Case
- Client emails → structured Cases
- Billable context flagged automatically
- Change requests routed for approval
ServiceNow Control for Client Teams
- Response time tracking per client
- Workload visibility across accounts
- SLA alerts for VIP clients
Client Requests Slip Through the Cracks
Emails get buried in personal inboxes.
Managers have no visibility into project health until the client complains.
A Unified Client Control Plane
Every client request is automatically captured as a Case. Track response times, billable context, and approvals in one place.
Built for Professional Services Teams
Specialized skills ready to deploy on day one.
Billable Context Tracking
Flags emails that require significant effort so they can be billed appropriately.
Approval Workflows
Routes client change requests to managers for approval before the team starts work.
SLA Monitoring
Alerts account managers when VIP client emails haven't been answered in 2 hours.
Meeting Summarization
Drafts follow-up emails and tasks based on meeting notes.
The Business Impact
Backed by industry benchmarks and teams using Varolio.
%
Reduction in unbilled client work
x
Faster response times to client requests
hrs
Saved weekly per manager on status chasing
*Results vary by team size and client volume.
"Varolio quickly made our workflow calmer and clearer. We spend far less time chasing emails or figuring out where things stand, and more time actually moving work forward. Having real visibility into what's happening under the hood of our customer communication helps us stay aligned as a team and catch issues before they turn into problems."
a syngenta companyWorks With the Tools You Already Use
Varolio works directly inside your existing email and internal systems. No workflow changes. No new system to manage.
Outlook
Gmail
Active Directory
REST API
Microsoft Teams
SOONWe're part of the Varolio Inc. family.
©Varolio 2026. All rights reserved.