ServiceNow-Level Control. Delivered Inside the Inbox.
Reveal Customer Reality
with AI Agents
Why Service Feels Broken
We are running modern operations on tools built for a different era.
The Email Crisis
- Email volume blocks real work before the day starts
- Knowledge is fragmented across private conversations
- Tool mismatch forces firefighting instead of orchestration
Chaotic Threads → Actionable Cases
- Structure chaos into operational units
- Shift from inbox management to case management
- Email becomes raw input for structured work
For Managers: Awareness & Control
- Observe and decide, don't investigate
- Shift from follow-up to situational awareness
- Synthesized context for rapid decisions
For Teams: Focus on What Matters
- Decision support instead of feature bloat
- AI as a silent operator, not just a chat interface
- Prioritize high-impact work over noise
From Inbox Chaos → Operational Clarity
Battle-tested at scale. Built for your org structure.
Capture
Securely connects to your email infrastructure
Understand
AI decodes intent, urgency, and context
Structure
Transforms threads into actionable cases
Govern
Routes based on your org hierarchy
ServiceNow Power,
Tailored for Your Industry
See how Varolio adapts to the unique challenges of your sector.
Privacy First
Enterprise-grade solution that puts privacy first. You can fully customize your deployment to meet your security requirements.
LLM Agnostic
You can use Varolio with any LLM. We support all major providers.
Fully Encrypted
Every message is encrypted in both transit and at rest. Your data is safe with us.
On-Premise Support
You can run Varolio on-premise. That way, your data will never leave your servers.
Built-in security and compliance
GDPR & CCPA compliant
Advanced account permissions
Private Workspaces
Cloud & On-Premise Support
Activity log
SAML-based single sign-on (SSO)
SCIM provisioning
"Varolio quickly made our workflow calmer and clearer. We spend far less time chasing emails or figuring out where things stand, and more time actually moving work forward. Having real visibility into what's happening under the hood of our customer communication helps us stay aligned as a team and catch issues before they turn into problems."
a syngenta companyServiceNow is a powerful but complex IT platform often forced onto business teams. Varolio provides similar enterprise-grade case management capabilities—structured workflows, SLAs, and approvals—but built specifically for professional services, logistics, and client-facing teams. We integrate directly into your inbox so your team doesn't have to learn a new tool.
No. Varolio works alongside your existing Outlook or Gmail. We add a layer of intelligence that turns chaotic email threads into structured cases, allowing you to track status, owners, and data without leaving the inbox you already use.
A Case is a structured unit of work derived from an email thread. Unlike an email, a Case has an owner, a status (e.g., 'Waiting for Client', 'Resolved'), SLA timers, and extracted data fields (like Order # or Client Name). This turns your inbox from a communication tool into a workflow engine.
Yes. While we excel at external client communication, many teams use Varolio to manage internal requests (like HR, Legal, or Creative Ops) with the same rigor and visibility as external support tickets.
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